Review: Why F.H. Cann & Associates Is The Best When It Comes To Customer Service Solutions
F.H. Cann & Associates stands out as one of the best in providing receivable management and outsourced customer service solutions within the United States. Established as far back as 1999, the firm has made its way up to the leading outsourcing solutions in government, financial services, healthcare, telecommunication and utility industries to mention but a few.
The firm operates with the latest technology and is compliant with all state and federal laws and regulations. Service provision has been nothing short of first-class. As touching customer service solutions, it is topping the charts and here are some reasons.
- F.H. Cann & Associates has paid its due over the years. The founding partners and associates have over time, gathered the best of experience. With over 20 years of experience and counting, it won’t be boastful to state that the firm has a grasp of the market cycle and operations.
- The company not only has a wide range of experience but also customers in different fields as well. They give top-notch services to customers in numerous industries such as commercial, education, government, financial institutions, healthcare, utilities and telecom.
- The “FHC Difference” includes empowering the strongest of employees to cater to the needs of the clients. Employees are properly cared for and given a favourable work environment.
They also pass-through different pieces of training to align them with the company’s values and beliefs. As a result, the firm is proud of a staff strength that is customer-focused and will go to any length to provide the best of solutions.
More so, the company prides itself in providing professional customer services that are compliant with all federal laws and regulations.
- The firm sees service to humanity as the best work of life, and have a long history of giving back to the community. This has been achieved through campaigns, financing and volunteering in community projects.
Some of the beneficiaries of this action are the Lawrence/Methuen Community Coalition, Pulmonary Hypertension Association, Lazarus House Ministries, Professional Women of the Collections etc.
Technology and Innovation
- This is another area where they stands out among others. In the bid to remain top of the market, the company uses the latest technology to drive its daily activities and operations.
The compliance and cyber-security department operates with state-of-the-art technology and procedures to optimally safeguard your data. Being a leading and reputable technologically inclined organization has earned the firm series of awards including the North Andover Award.
Approach and Ethics
- F.H. Cann and Associates has a different approach to business. The values and operations of the organization have kept it afloat in the industry for over two decades.
Every individual project is treated as world-class and given premium focus and attention. All performance requirements are met by a customer-focused approach which involves placing the customer first.
At F.H. Cann and Associates, communication is rated very important among team members and with clients. This is so that the entire work process is streamlined as much as possible and that the best outcome is achieved.
Also Read:4 Ways F.H. Cann and Associates Maintained Accountability Of Remote Agents During Lockdowns